Информация
Conditions for ordering
ORDER CONDITIONS FOR JULE:
- minimum order amount: €200 ($232) + €35 shipping
- orders over €300 ($348) — free shipping
- orders over €500 ($580) — free shipping + 5% discount
- orders over €1000 ($1160) — free shipping + 10% discount
*The price on the website includes the discount.
*Order conditions are valid from 4 Jule
Please note that the cost of the order and delivery does not include customs duties and taxes imposed in the recipient’s country. The Recipient bears full responsibility for customs clearance and payment of any applicable customs duties.
We guarantee delivery of your order to the Recipient’s country. From the moment the shipment arrives in the destination country, responsibility for further tracking, interaction with local services, and receipt of the parcel lies with the Customer.
Thus, the delivery stages are распределены as follows:
— international delivery to the destination country — responsibility of the Sender;
— customs clearance and final receipt — responsibility of the Recipient.
Delivery terms: CPT Incoterms 2020
Shipments are carried out via the transport company FedEx.
You can ознакомиться with the rules and conditions of this company on the official website:
https://www.fedex.com/en-il/home.html
The estimated delivery time provided by FedEx is 6 to 10 days, excluding force majeure circumstances.
If the shipment is subject to taxation in your country, you will receive a notification from FedEx with information about the required customs payment. Payment must be made via the link provided in the email received from FedEx.
Customs Clearance
FedEx acts as a customs broker: it performs customs clearance and pays duties on behalf of the Recipient, after which the amount must be reimbursed by the Recipient based on the issued invoice.
We are committed to ensuring that your order is delivered on time and without unnecessary complications. If FedEx or customs authorities require additional information during the customs process, please inform us. We will promptly provide all necessary explanations, supporting documents, and detailed information about the shipment contents to ensure a smooth clearance and delivery process.
After completing the customs payment, please send us a confirmation (payment receipt) via email.
Shipment Tracking
Shipment tracking is available on the official FedEx website:
https://www.fedex.com/fedextrack
Please note that the Customer is responsible for tracking and timely receipt of the shipment. In case the parcel is returned to the Sender due to non-collection, the Customer bears full responsibility for the return and re-shipment costs.
If the Customer does not agree with these charges (for return shipping), they must provide proof that all reasonable actions were taken to receive the parcel (correspondence with postal or courier services, notifications, messages, and other supporting materials).
All orders are shipped with the international air freight company EMS.
The delivery time of the order is from 7 to 60 days, depending on the work of the postal service in the country of the recipient.
We offer to place an order by selecting a representative from the region in which you are located via this link.
If you have not found your region, we suggest placing an order on our website.
When placing an order, be sure to indicate your contact information as fully as possible: full name, delivery address, contact numbers. Your purchases are sent to the address provided during registration, so inaccuracies in contact information may lead to subsequent delivery problems. After placing an order, the operator will send you an email notification that your order has been processed. You will also receive an automatic email with your order details. Orders can be placed online at any time of the day, however, customer orders are processed during business hours, so orders placed on weekends or after hours will be processed according to the store’s opening hours.
Hola
Aun no podéis mandar pedidos en España?
¡Hola!
Kristen, еnviamos pedidos a España, te escribimos por e-mail con más detalle.
Good evening! You delivery in Romania and Italia? Thank you!
Hello!
Valentina-Sinziana, answered your email
Salve ,ho il diploma kart ho la possibilità di acquistare sia in Romania che in Italia però purtroppo mancano i prodotti,è possibile fare un ordine direttamente da voi? Grazie
Ciao!
Andrea, inviato via email
Buenos días. Tenéis un distribuidor en España? Me podrías mandar la lista de precios en euros por favor ?
¡Hola!
Anna, te escribimos por correo electrónico.